Privacy Policy

1. Introduction

TweetBear ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, Chrome extension, and services ("Services").

2. Information We Collect

2.1 Information You Provide

Account information (name, email, password)
Twitter account information and access tokens
Payment information (processed by our payment providers)
Communication preferences
Customer support communications

2.2 Automatically Collected Information

Device information (browser type, operating system)
IP address and location data
Usage data and interaction with our Services
Chrome extension activity data

2.3 Twitter Data

Through the Twitter API, we may access your tweets, replies, followers, and other public Twitter data as authorized by your permissions.

3. How We Use Your Information

We use your information to:

Provide and improve our Services
Process your payments and transactions
Train and enhance our AI models
Personalize your experience
Send important notifications and updates
Analyze service usage and performance
Prevent fraudulent or illegal activity
Comply with legal obligations

4. AI and Data Processing

Our AI systems process your content to provide tweet suggestions and improvements. This processing:

Is performed securely and automatically
May be used to improve our AI models
Does not store your draft content longer than necessary
Respects your privacy settings and preferences

5. Data Sharing and Disclosure

We may share your information with:

Service providers (hosting, payment processing)
Analytics and monitoring services
Law enforcement (when legally required)
Business partners (with your consent)

6. Data Security

We implement industry-standard security measures including:

Encryption of sensitive data
Regular security assessments
Secure OAuth implementation
Access controls and monitoring

7. Your Privacy Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request data deletion
Object to data processing
Export your data
Withdraw consent

8. Cookie Policy

We use cookies and similar technologies to:

Maintain your session and preferences
Analyze service usage
Enhance security
Provide personalized features

9. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect or maintain information from children under 13.

10. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our Services or via email.